FAQ'S

FAQ's

IS IT SAFE TO SHOP ONLINE?

WITH ADVANCED SECURITY OPTIONS TO MAINTAIN THE SAFETY OF YOUR DATA, YOU CAN BE ASSURED THAT SHOPPING WITH DARVAZA IS SAFE AND ENJOYABLE. IN ORDER TO ACHIEVE UNPARALLELED CUSTOMER SATISFACTION, WHILE PROTECTING YOUR RIGHTS AS A CUSTOMER, WE USE HIGH-END ENCRYPTION SYSTEMS TO MAINTAIN THE SAFETY OF POTENTIALLY SENSITIVE INFORMATION.

CAN I EXCHANGE A PRODUCT?

AT PRESENT, WE DON’T PROVIDE OPTIONS TO EXCHANGE PRODUCTS. BUYERS CAN RETURN THE ITEMS AND PLACE A NEW ORDER TO RECEIVE AN ITEM OF THEIR CHOICE.

ARE THERE ANY HIDDEN CHARGES WHEN I SHOP ON DARVAZA?

THERE ARE NO HIDDEN CHARGES WHEN YOU MAKE PURCHASES ON DARVAZA. PRICE TAGS OF LISTED ITEMS ARE ALL-INCLUSIVE AND FINAL. THE PRICE YOU SEE ON THE PRODUCT PAGES IS EXACTLY WHAT YOU HAVE TO PAY, WHILE RECEIVING IT FROM THE SHIPPING PARTNER. BUT DELIVERY CHARGES MAY VARY DEPENDING ON THE PRODUCT. HENCE MAKE SURE TO CLARIFY THIS WITH PRODUCT DETAILS WHILE PLACING ORDER.