Privacy Policy

At E-POINT, your privacy and personal data are extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, make a purchase, or contact us.

1. Information We Collect

We may collect the following types of personal data:

Name, email address, phone number
Billing and shipping address
Payment information (processed securely via trusted gateways)
Device/browser information, IP address, and cookies when you use our website

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support and warranty services
Send you order updates, promotions, or important policy changes
Improve website functionality and user experience

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Security

All payment transactions are processed using secure encryption technology. We do not store your card details on our servers.

4. Cookies & Analytics

Our website may use cookies to:

Remember your preferences
Improve performance and functionality
Analyze traffic and visitor behavior via tools like Google Analytics

You can disable cookies through your browser settings at any time.

5. Third-Party Services

We may use third-party services (e.g., payment gateways, delivery partners) that have their own privacy policies. We only share data necessary to complete the service (e.g., delivery address to couriers).

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes it was collected for, including legal or accounting obligations.

7. Your Rights

You have the right to:

Access or correct your personal data
Request deletion of your information (where applicable)
Opt out of marketing communications at any time

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the "Last Updated" date.

9. Contact Us

If you have any questions or requests regarding your personal data or this policy, contact us at:
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📞 +971 56 919 0161